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At Megatron1, we make technology simpler, safer, and more human.

With over 25 years of experience, there’s not much we haven’t come across.

We support our clients with password help and online security, tech issues on everyday devices, reliable backups, and help managing email accounts, websites and domain names.

We also offer AI coaching, creating a patient and jargon-free space to explore how new tools might actually make your life easier. Whether you’re curious or cautious, we’ll help you learn at your own pace.

There’s more we can help with than what’s listed below – so if you don’t see what you need, just ask.

Struggling to stay safe online?

Passwords and security

Are you tired of trying to remember all your passwords? Do you worry that they’re not secure enough and that you might get hacked? Maybe you’ve been meaning to fix it for a while but aren’t sure what to do or who to ask.

How we help:

  • Get you set up with a system for strong, easy-to-manage passwords
  • Add an extra layer of protection with two-factor login
  • Help you spot scams and avoid trouble
Find out more
Tech letting you down?

Tech support for everyday devices

Maybe your computer’s running slow, or your emails aren’t syncing.

Or you just got a brand new computer or something stopped working on your old one and you’ve wasted hours trying to fix it.

You’re busy – you need things to work properly so you can get on with your day.

How we help:

  • Sort out issues with your computer, phone or tablet
  • Help you update and set things up the right way
  • Be there when something breaks, with fast and friendly help
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Worried about losing important stuff?

Backups &
peace of mind

Have you ever lost photos, files, or client work and wished you’d backed things up? You know it matters, but it’s hard to know what to use or how to check if it’s working. It’s easy to put off — until it’s too late.

How we help:

  • Set up automatic backups you don’t have to think about
  • Show you how to check things are safe
  • Give you confidence that your stuff is protected
Feeling stuck with your online setup?

Websites,
email & domains

You need a website or professional email, but it’s all a bit of a mess. Maybe your domain isn’t set up right, emails keep bouncing, or your current website is out of date and you’re not sure where to turn for help.

How we help:

  • Build clean, secure websites you’ll be proud of
  • Set up email properly on Google or Microsoft
  • Handle domains, renewals, and tech settings for you (DNS)
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Feeling behind the curve?

Keeping up with
tech & AI

Heard a lot about AI but don’t know where to begin? You’re in the right place.

We work with people who aren’t tech wizards, but are curious about AI and if it might be useful. You don’t need to be using it already, and it’s a judgement-free zone.

Maybe you’re curious but not sure how to start, or you’d just rather someone explained it step by step.

How we help:

  • Show you how new tech and AI can actually help you
  • Teach you at your pace, without the jargon
  • Help you try things safely and feel in control

Frequently asked questions

If you don’t find your question here, feel free to connect with us and we’ll get back to you right away.

We work with busy individuals, solopreneurs, and small business owners alike. It’s perfect for anyone who values their time and wants trustworthy, personalised tech support.

Absolutely. We support both Mac and Windows computers, so you’re covered no matter which platform you use.

We’ve been doing this for over 25 years so we’ve seen just about everything. From troubleshooting everyday computer or phone problems and securing your digital life to coaching on new apps or tech skills. In short, if it involves technology, we can help.

We provide a bespoke, concierge-style service that’s fully tailored to you, rather than a one-size-fits-all fix. Think of it as having your own dedicated tech expert who knows your setup, gives you white-glove attention, and even anticipates issues before they become problems.

Our support is highly personalised, so we don’t have set package prices. We’ll discuss your needs and provide a tailored quote or plan.

A: Our help is almost always provided remotely, which means we can assist you no matter where you’re located. We’ve been fully remote for the last 5 years and have found ways to handle just about every type of scenario. There’s a lot that can be done remotely!

Simply reach out to us to schedule an initial consultation (it’s free and with no obligation). We’ll chat about your needs, answer any questions, and figure out the best way we can help you moving forward

See it in action

Request a personalized demo

Sed ut perspiciatis unde omnis iste natus ut perspic iatis unde omnis iste perspiciatis ut perspiciatis unde omnis iste natus.

  • Hands-on experience
  • Informed decision-making
  • Customized insights